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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lorenza Huerta Cabrera

Lorenza Huerta Cabrera

February 19, 2026

5  out of  5
rating by Lorenza Huerta Cabrera
"Muy buen trato amable la señorita"
We responded:
"We appreciate your review, Lorenza. We are so happy that you had such a wonderful experience with State Farm Agent Hope Gutierrez’s Team here in Dallas ! "
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Ramon Lewis

February 18, 2026

5  out of  5
rating by Ramon Lewis
"I just purchased auto and renters insurance, the process was seamless, Kevin was tremendous and very knowledgeable about all the products that best fit my situation. I would highly recommend this State Farm insurance agency, very professional and great customer service 👍"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jose Medina

February 18, 2026

5  out of  5
rating by Jose Medina
"Muy bien servicio!"
We responded:
"Jose, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Maroldis Labori

February 11, 2026

5  out of  5
rating by Maroldis Labori
"Magnifica la atención …… Muy Profecionales A la hora de atendernos …. En especial Las Agentes Aylin y Chistina …. Muy Recomendados"
We responded:
"Maroldis, thank you for your wonderful review of State Farm Agent Hope Gutierrez’s Team! Maroldis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Hope Gutierrez’s Team! "
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Gabriela Borrero López

February 11, 2026

5  out of  5
rating by Gabriela Borrero López
"Muy buena la atención de Cristina, siempre atenta a ayudarte.
Y la atención de AYLIN igual un 10000/10"
We responded:
"Thank you for taking the time to leave such a great review, Gabriela. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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BBCK

February 11, 2026

5  out of  5
rating by BBCK
"Friendly kind and courteous and was quick and easy to get a quote"
We responded:
"Thank you for the fantastic review, BBCK! We are always here to help with your insurance needs here in Dallas . "
Profile photo of Osmar Cordon chacon

Osmar Cordon chacon

February 10, 2026

5  out of  5
rating by Osmar Cordon chacon
"Excellent service"
We responded:
"Thank you for allowing us to take care of your insurance needs! "
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M Ortiz

February 10, 2026

5  out of  5
rating by M Ortiz
"Very kind and very efficient.☺️"
We responded:
"Gracias ☺️"
Profile photo of Irma Martinez

Irma Martinez

February 6, 2026

5  out of  5
rating by Irma Martinez
"I'm happy to share my details of Agent Haydee Gutierrez . I have been a State Farms policyholder for over 30 yrs. and it's been a great experience working with Haydee , she takes the time to explain in details when I'm not understanding and looking out to help save me money because I want to continue to stay with State Farms instead of another Insurance company . Haydee is in constant contact with me with follow ups in a timely manner and whatever else I could possibly need . It feels great that she can explain details in Spanish for my husband when need be . I can tell she is a Happy Employee because of how she treats me and all my family."
We responded:
"Irma, we love taking care of your family for all your insurance needs; thank you for your kind words."
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Eric Hardy

February 5, 2026

5  out of  5
rating by Eric Hardy
"Great professional service
Very helpful with handling claims"
We responded:
"Thank you Eric, always a pleasure working with you!"
Profile photo of Gerson Asael Sánchez Barrios

Gerson Asael Sánchez Barrios

February 3, 2026

5  out of  5
rating by Gerson Asael Sánchez Barrios
"Muy buena"
We responded:
"Gerson, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Hope Gutierrez’s Team is just a call or email away!"
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Samuel Efriem

February 2, 2026

5  out of  5
rating by Samuel Efriem
"I found Kevin was so helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jose Antonio Rodriguez

Jose Antonio Rodriguez

January 20, 2026

5  out of  5
rating by Jose Antonio Rodriguez
"Muchas gracias. Muy bien servicio. Satisfecho de atendido! Gracias!"
We responded:
"Thank you for the 5-star review, Jose! Here on State Farm Agent Hope Gutierrez’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Allison Giron

Allison Giron

January 16, 2026

5  out of  5
rating by Allison Giron
"State farm aqui en esta oficina son muy amables y me ayudan en los trabajos de mis aseguransas de carro y casa los recomiendo"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Allison, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Hope Gutierrez’s Team—we are always here to help! "
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litzy verdin

January 13, 2026

5  out of  5
rating by litzy verdin
"Hope Gutierrez is great and always give you the best quotes!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ricardo GV

January 6, 2026

5  out of  5
rating by Ricardo GV
"Excelente atención y amabilidad!!"
We responded:
"Hi Ricardo, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon."
Profile photo of Jaden Banks

Jaden Banks

December 31, 2025

5  out of  5
rating by Jaden Banks
"Kevin was honestly best account manager I have ever encountered, it was my first time doing insurance and he walked me through the process so smoothly and and made sure I understood everything, 10/10 and would recommend for first time people doing insurance or anyone wanting to do insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Juan Lira

December 31, 2025

5  out of  5
rating by Juan Lira
"Great customer service, and great prices. It was a very great experience doing business with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jordan Banks

Jordan Banks

December 31, 2025

5  out of  5
rating by Jordan Banks
"Kevin Banks helped me a lot."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Claudia Lira

Claudia Lira

December 30, 2025

5  out of  5
rating by Claudia Lira
"Great customer service! The process was fast and very convenient. They took care of everything. From canceling both policies to making sure I received the best rates. I totally recommend this place."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Manuel Perez

Manuel Perez

December 12, 2025

5  out of  5
rating by Manuel Perez
"Excellent service helpful and knowledgeable on all insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Glory Ramirez

Glory Ramirez

December 9, 2025

5  out of  5
rating by Glory Ramirez
"Me gustó la manera como me atendió la señorita Cristina muy amable de su parte"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Luis

Luis

December 6, 2025

1  out of  5
rating by Luis
"They low ball you to get you in the door, then every 6 months they increase their pricing, to the point that a year later you're paying 40% more than what you were originally paying, then 2 years later you're paying double.

Even with all the saving "methods" they use, combine and save, or the plug and drive. Even with such discounts you always pay double than what you did in the beginning.

I started on the low $100's and almost 2-1/2 years layers was paying almost $400.
Good driving record, and no claims. My deductible with them was always high ($1000) or else my insurance would of been higher.
Shame on me too for letting it happen for so long.
Never again though.

I switched from these guys to ALSET, $250 deductible, not a thousand, monthly rate is around $128 vs the $400 I was paying with these guys, with ALSET I get $50 for rental car vs these guys didn't have that option "to save" some money according to them.

REMEMBER that insurance brokers keep like 80% profit of what you pay them, so every time they increase your price here, is for their pockets!!"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
Profile photo of Eusbio Sierra

Eusbio Sierra

November 18, 2025

5  out of  5
rating by Eusbio Sierra
"El personal que me atedio es unpersonai muy amiable y conosedor de su trabajo"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Mar Mar

Mar Mar

November 17, 2025

5  out of  5
rating by Mar Mar
"Muy buena atención a el cliente. Cristina Huapaya nos ayuda a mi y a mi hija con todo lo referente a seguro de casa,negocio,vehículo y seguros de vida. Responde a todas nuestras dudas con paciencia y claridad totalmente recomendadas. Es la mejor oficina de State farm en Dallas tx⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."